Spin Kong is operated by Win Top Ltd, a company licensed and regulated under the Curaçao eGaming framework (licence number OGL/2024/1782/0918, issued by the Gaming Control Board of Curaçao). That licence sets the legal and operational boundaries within which we run the site, and it is the authority to which we are accountable. We take that accountability seriously — not as a formality, but as the basis on which we ask you to trust us with your time and money.

We launched Spin Kong in 2026 with a straightforward aim: to build a platform that works well for players in the UK. That means being clear about how things work, keeping the experience consistent, and making sure that when something does not go as expected, we deal with it properly.

How we handle player funds

Your deposited balance is kept separate from the funds we use to run the business. Operational costs — staffing, licensing, technology — are met from company funds, not from what you deposit. This separation means that your balance is not exposed to the ordinary financial activity of the business. When you request a withdrawal, we aim to process it within zero to twenty-four hours, and the minimum withdrawal amount is £20, the same threshold as our minimum deposit.

We accept a range of deposit and withdrawal methods, including Visa, Mastercard, Skrill, NETELLER, Bank Transfer, Bitcoin, Ethereum, and Tether. The same routes are available for withdrawals, so you are not locked into a different process when you want to take money out.

Safer gambling and how the platform is built

Safer gambling is not a section we added after everything else was finished — it shapes decisions we make about how the platform is structured. We build in tools that let you set limits on your deposits, your session time, and your activity overall. If you want to take a break or close your account, those options are available to you directly, without unnecessary friction.

We also think about who the site is for. Spin Kong is intended for adults who choose to gamble recreationally. We verify age at registration, and we monitor account behaviour for signs that someone may need support. If we identify a concern, we act on it rather than waiting for you to raise it first.

When something goes wrong — a payment that takes longer than expected, a technical issue with a game, a dispute about a bonus — we expect our support team to engage with it honestly and resolve it in a reasonable time. We do not consider a complaint closed until the player does. If a situation cannot be resolved between us directly, the licence framework provides a route for independent escalation, and we respect that process.

We choose the game providers and payment routes we list based on their reliability and their own regulatory standing. The studios whose titles appear on Spin Kong — including Pragmatic Play, Evolution, Nolimit City, Play'n GO, and others — are established suppliers with their own compliance obligations. That matters to us when we decide what to put in front of you.

If you have a question about how we operate, our support team is available in English and can be reached through the contact options on the site.